Terms are finalized through a signed agreement. Our general terms are described below:
Our services allow clients to:
Store data that you and your organization chose to transfer to our databases and servers, edit, transform, combine, and modify for efficient database retrieval
Create reports and dashboards of the supplied data and
Publish the reports and dashboards along with the data to other users in a password-protected environment or to the public.
IE.Solutions offers paid services that allow use of the service. Users of this service will have different capabilities depending on the level of subscription. There are different levels of service depending on the level and agreement between client and IE.Solutions. In general, lower tier levels have less functionality than higher tiers, however these can change over time and can be overridden or modified on a case by case basis.
Clients typically subscribe to a Service that provides for annual payments (quarterly is possible upon request). For quarterly subscriptions, fees shall be due and payable to IE.Soltuions by check or credit card quarterly in advance on the billing date as displayed on the invoice.
For annual or multi-year subscriptions, fees shall be due and payable to IE.Solutions by check or credit card within thirty (30) days from the date of IE.Solutions’ invoice and you will be invoiced on an annual basis at the beginning of your subscription start date agreed to by you in the IE.Solutions’ invoice. IE.Solutions reserves the right to suspend the accounts of clients who fail to make payments on their plan(s). Quarterly subscriptions are subject to a 5% increase.
Payment processing services are available through Stripe and are subject to Stripe’s Terms of Service. If paying by credit card, you agree to be bound by the Stripe Services Agreement.
You are free to stop using our Services at any time and we will refund a prorated portion of your subscription.